Shipping Policy

Effective Date: February 26, 2026

Website: epicclothing.co

Operated by: Epic Clothing

Location: Utah, United States

1. Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays).

During high-volume periods (including product drops, sales, or holidays), processing times may be extended. Customers will be notified if significant delays occur.

Orders placed after 12:00 PM MST may begin processing the following business day.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on:

  1. Shipping destination

  2. Package weight

  3. Selected shipping method

Estimated delivery times:

  1. Standard Shipping: [3–7 business days]

  2. Expedited Shipping: [2–3 business days]

Delivery times are estimates and are not guaranteed.

3. Shipping Carriers

We ship using trusted third-party carriers such as:

  1. USPS

  2. UPS

  3. FedEx

Carrier selection may vary depending on destination and shipping method.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

Epic Clothing is not responsible for:

  1. Delays due to incorrect addresses

  2. Packages delivered to incorrect addresses provided by the customer

  3. Fees incurred due to returned or rerouted shipments

If an order is returned due to incorrect address information, the customer is responsible for reshipment costs.

6. Lost, Stolen, or Damaged Packages

Epic Clothing is not responsible for:

  1. Packages marked as delivered but reported missing

  2. Stolen packages

  3. Carrier delays

  4. Weather-related delays

If your package is lost in transit, please contact the shipping carrier directly.

If a package arrives damaged, contact us within 24 hours of delivery with photos of the damage and packaging.

7. International Shipping (If Applicable)

If international shipping is available:

  1. Customers are responsible for all customs duties, taxes, and import fees.

  2. Delivery times may vary due to customs processing.

  3. We are not responsible for delays caused by customs authorities.

If you do not plan to ship internationally, replace this section with:

We currently ship within the United States only.

8. Refused or Undeliverable Packages

If a package is refused or returned to sender:

  1. Original shipping costs are non-refundable.

  2. The customer is responsible for return shipping fees.

  3. Refunds will be issued once the item is received and inspected.

9. Shipping Policy Changes

We reserve the right to update this Shipping Policy at any time. Changes become effective upon posting on this page.

10. Cancellations

• Orders cannot be canceled once they have been processed or shipped.

• If cancellation is approved, refunds will be issued according to our refund policy.